GDPR Compliance

23 September 2026

1. Our commitment

AuraKosmos is committed to complying with the General Data Protection Regulation (GDPR — Regulation (EU) 2016/679) and the Spanish Organic Law on Data Protection (LOPDGDD). This page summarises our processing activities, our processors and your rights; full details are in our Privacy Policy.

2. Data controller

  • Controller: Summit Collective (S.L.)
  • Registered office: Avenida Diagonal 536, 08006 Barcelona, Spain
  • Registration number (CIF / VAT): B21663216
  • Contact: Contact us

3. Record of processing activities

Processing Data Legal basis Retention
Account management First name, email, date of birth, gender Contract Life of the account + 3 years
Readings Reading history, questions asked Contract Life of the account
Psychics' memory Summary of what you shared with each psychic Contract Life of the account (editable and erasable)
Payments and subscriptions Transactions, plan, tokenised payment identifiers Contract + legal obligation Up to 7 years
Fraud prevention Payment history, chargebacks, IP Legitimate interest Up to 7 years
Daily horoscope Zodiac sign, email Consent Until withdrawn
Marketing emails Email, preferences Explicit consent Until withdrawn
Audience measurement Browsing data Consent (cookies) 6 months
Security IP, user agent, technical logs Legitimate interest 12 months
Backups All data Legitimate interest 14 days

4. Processors

Processor Role Location Safeguards
Contabo GmbH Server hosting Germany (EU) GDPR
Lyzorn and its payment gateways Checkout page, payment collection, 3D Secure, fraud prevention EU GDPR, PCI DSS
Artificial intelligence providers (Anthropic, Google, OpenAI…) Generation of readings and translations United States Standard contractual clauses, no reuse for training
Resend Transactional emails United States Standard contractual clauses
Cloudflare CDN, protection, file storage (R2) Global Standard contractual clauses + DPF
Google Analytics, Microsoft Clarity Audience measurement (with consent) United States Standard contractual clauses + DPF

We never sell your personal data.

5. Your rights

Right How to exercise it
Access From your account settings or via the contact page
Rectification From your account settings
Erasure "Delete my account" button in the settings
Portability On request via the contact page
Objection Communication preferences in the settings
Restriction On request via the contact page
Withdrawal of consent Communication preferences, unsubscribe link or cookie settings

Response time

We respond to every request within one month, which may be extended by two months for complex requests, in which case we will let you know.

Complaint

If you believe that the processing of your data infringes the GDPR, you may lodge a complaint with the Agencia Española de Protección de Datos (www.aepd.es), the lead supervisory authority, or with the data protection authority of your country of residence (in France, the CNIL — www.cnil.fr).

6. Security measures

  • HTTPS encryption (TLS 1.3) of all communications
  • Hashed passwords (bcrypt)
  • Service access keys encrypted in the database (AES-256-CBC)
  • Encrypted backups on private storage
  • No card data stored: card details are entered on the Lyzorn checkout page
  • Access to data restricted to authorised persons

7. Data breach notification

In accordance with Articles 33 and 34 of the GDPR, in the event of a personal data breach:

  • we notify the competent supervisory authority within 72 hours of becoming aware of it;
  • if the breach is likely to result in a high risk to your rights and freedoms, we inform you without undue delay;
  • we document every breach and the corrective measures taken.

8. Data protection by design

  • Minimisation of the data collected
  • Only the data needed for a reading is sent to artificial intelligence providers
  • Audience measurement cookies blocked by default (opt-in) and Global Privacy Control signal honoured
  • Psychics' memory viewable, editable and erasable from the settings
  • Self-service account deletion

9. Contact

For any question about the protection of your data: contact page — Summit Collective, Avenida Diagonal 536, 08006 Barcelona, Spain.